Can I Cancel My Booking?Updated 2 months ago
We understand that plans can change, and we want to make cancellations as simple as possible. Here’s what you need to know:
Can I Cancel My Booking?
Yes! You can cancel and receive a full refund up to 60 days before your wedding—just email [email protected].
Cancellations within 60 days of your wedding are non-refundable, as your booking may have prevented another couple from hiring the kit. Editing add-ons are fully refundable up until your kit ships.
How to Cancel Your Booking
Email Us ASAP
Send an email to [email protected] with your order details and request to cancel.
Wait for Confirmation
We’ll confirm your cancellation and process your refund (if applicable). Refunds are typically processed within 5-7 business days.
Can I Move My Booking Instead?
If your wedding date has changed, you can move your booking as long as your new date is available and it’s more than 60 days away. Just email us to check availability!
Still Have Questions?
We’re here to help! Contact us at [email protected] if you need further assistance.