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Managing Your Booking

Can I Change My Delivery Address?

You can update your address any time before your kit has been shipped. Once it’s on the way, we won’t be able to make changes. Check Your Order Status. Check your order confirmation email to see if your kit has shipped. Contact Us ASAP. If your kit h

Can I Cancel My Booking?

We understand that plans can change, and we want to make cancellations as simple as possible. Here’s what you need to know:. Yes! You can cancel and receive a full refund up to 60 days before your wedding—just email [email protected]. Cancellation

Can I Extend My Rental Period?

If you think you'll need the kit for longer, we recommend booking our Destination Wedding Kit, which allows for an extended rental period. This is the best option for those having a wedding abroad or wanting extra time to film their celebrations. Bef

Can I Add Editing to My Order?

If you’d like us to edit your footage, you can purchase an editing package directly from our website. Before Your Wedding – You can add editing at any time before your big day. After Your Wedding – You have up to 60 days after your wedding to purchas